Lesson 3 – Managing conflict

Summary

The topic of this lesson is job recruitment. You will:

• role play discussing the best person for a job
• focus on ways to disagree and present alternative opinions
• learn phrases for justifying your opinions
• practise sounding clear when describing qualities.

Give Suggestions

• Perhaps we could…
• Why don’t we … ?
• How about + v+ing ?
• Have you considered v+ing ?
• We could …

Response to Suggestions

Agreeing

• I think so too
• So do I/am I
• Neither do I
• Exactly!
• Absolutely!
• That’s a good idea …
• That’s a terrible idea …

Disagreeing

• Well, not really
• I see what you mean but…
• A better idea might be to…
• That’s an interesting suggestion but …
• I’d prefer to …

Vocabulary used to describe qualities in job candidates

• Capable  -> Capability (n.)
  able to do things effectively and skilfully, and to achieve results
• Considerate
  kind and helpful
• Energetic
  having or involving a lot of energy
• Thorough -> Thoroughness (n.)
  detailed and careful
• Reliable  -> Reliability (n.)
  can be trusted or believed because he, she, or it works or behaves well in the way you expect
• Flexible -> Flexibility (n.)
  able to change or be changed easily according to the situation
• Focused
  giving a lot of attention to one particular thing
• Enthusiastic  -> Enthusiasm (n.)
  showing enthusiasm – showing a feeling of energetic interest in a particular subject or activity and an eagerness to be involved in it
• Efficient -> Efficency (n.)
  working or operating quickly and effectively in an organized way
• Sporty
  A sporty person enjoys sport and is good at it