{"id":8876,"date":"2024-08-03T18:26:26","date_gmt":"2024-08-03T10:26:26","guid":{"rendered":"https:\/\/tommykwan.com\/blog\/?p=8876"},"modified":"2024-08-03T18:32:35","modified_gmt":"2024-08-03T10:32:35","slug":"cx-management-team","status":"publish","type":"post","link":"https:\/\/tommykwan.com\/blog\/aviation\/cx-management-team\/","title":{"rendered":"CX Management Team"},"content":{"rendered":"

Reference: Management team | Cathay Pacific<\/a><\/p>\n

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Patrick Healy<\/b>\u00a0has been Cathay Group Chair<\/strong> since November 2019. He is also Chair of Swire Coca-Cola Limited, a Director of John Swire & Sons (H.K.) Limited and a Non-Executive Director of Swire Properties Limited. Prior to his appointment, Patrick was Managing Director of Swire Coca-Cola Limited in Hong Kong, a position he held since 2012. From 2008 to 2012, Patrick was CEO of HAECO, Xiamen. He joined the John Swire & Sons Limited group in 1988 as a management trainee<\/strong>, working with the Swire Group\u2019s Industries Division in Hong Kong and Germany before transferring to its Beverages Division in the Chinese Mainland in 1994.<\/p>\n

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Ronald Lam<\/b>\u00a0is Cathay Group Chief Executive Officer<\/strong>, leading the overall business direction<\/span> of the Group. He is also the Chair<\/strong> of the Group\u2019s wholly owned low-cost subsidiary, HK Express<\/strong>. Prior to his appointment as CEO in January 2023, Ronald was Cathay Chief Customer and Commercial Officer. He has also previously held the position of Cathay Director Commercial and Cargo, Chief Executive Officer of HK Express, and Chief Executive Officer Hong Kong of HAECO (Hong Kong Aircraft Engineering Company Limited), a wholly owned subsidiary of Swire Pacific Limited.<\/em> Ronald joined Cathay as a Management Trainee in 1996<\/strong> and has since held a number of managerial roles in Hong Kong and overseas. He is a member of the Tourism Strategy Committee under the Culture, Sports and Tourism Bureau of the HKSAR Government, tasked with promoting the long-term and sustainable development of Hong Kong’s tourism industry.<\/p>\n

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Alex McGowan<\/b>\u00a0is Cathay Chief Operations and Service Delivery Officer<\/strong>, responsible for all service and operating activities, including flight operations, engineering, service delivery, procurement, and the airline services subsidiaries.<\/span> He is also an Executive Director on the Board of Cathay, a Non-Executive Director of HK Express, and Chair of the Group\u2019s wholly owned all-cargo airline Air Hong Kong. Prior to his current roles, Alex was Cathay Director Service Delivery. Alex joined the company in 2005 and has led a number of departments across the airline, including Customer Experience, Sales and Distribution, Procurement and Aircraft Trading, Strategic Transformation, and Aircrew. Before joining the Company, he worked for an international airline based in London and a technology start-up in Seattle.<\/p>\n

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Captain Chris Kempis<\/b>\u00a0is Cathay Director Flight Operations<\/strong>, responsible for overseeing all aspects of Cathay Pacific\u2019s flight operations.<\/span> Previously, Chris was General Manager Flying, where he was responsible for managing the airline\u2019s flying standards, including check and training activities. He is also the Air Operators Certificate (AOC) holder for training at Cathay Pacific<\/span>. Chris joined Cathay in 1993 as a First Officer on the Boeing 747 fleet<\/strong>, later becoming a Training First Officer on the Airbus fleet<\/strong>, and received his command in 2002. After joining the Flight Operations management team in a training management role in 2004, he was appointed Chief Pilot (Airbus) in 2008.<\/p>\n

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Tom Owen<\/b>\u00a0is Cathay Director Cargo<\/strong>, leading Cathay Cargo and its component business units of Cargo Commercial, Cargo Planning, and Cargo Service Delivery<\/span> globally, with additional responsibility for Cathay subsidiaries Air Hong Kong, Global Logistics Systems, and the Cathay Cargo Terminal. Prior to his role as Director Cargo, Tom was Cathay Director People. Tom joined the Swire Group in 1995, working in a wide variety of roles both in Hong Kong and overseas, including Sales and Distribution, Revenue Management, Logistics and regional leadership.<\/p>\n

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Patricia Hwang<\/b>\u00a0is Cathay Director People<\/strong>, responsible for overseeing all people-related matters including Employee Experience, Learning and Development, Medical and Property Services<\/span>, as well as oversight of the Group worldwide. Prior to taking up this position, she was General Manager Sales and Distribution, HKG and GBA. Patricia joined Cathay in 1995 and has since held roles including General Manager Revenue Management as well as various other positions in commercial departments including Product, Loyalty, Alliance, Cargo, and Airline Planning. Patricia chairs the Life Education Activity Programme (LEAP) registered charity.<\/p>\n

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Reference: Management team | Cathay Pacific Patrick Healy\u00a0has been Cathay Group Chair since November 2019. He is also Chair of Swire Coca-Cola Limited, a Director of John Swire & Sons (H.K.) Limited and a Non-Executive Director of Swire Properties Limited. Prior to his appointment, Patrick was Managing Director of Swire Coca-Cola Limited in Hong Kong, Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[64,77,76],"tags":[],"class_list":["post-8876","post","type-post","status-publish","format-standard","hentry","category-aviation","category-cathay-pacific","category-preparation"],"_links":{"self":[{"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/posts\/8876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/comments?post=8876"}],"version-history":[{"count":3,"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/posts\/8876\/revisions"}],"predecessor-version":[{"id":8879,"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/posts\/8876\/revisions\/8879"}],"wp:attachment":[{"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/media?parent=8876"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/categories?post=8876"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tommykwan.com\/blog\/wp-json\/wp\/v2\/tags?post=8876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}